Handbook of Global Outsourcing and Offshoring

Offshoring services has as evolved from mainly IT services towards business process services and from low end to higher value added services and more knowledge based services such as research and analytics. The book is intended to analyze the basic facts and trends surrounding the offshoring and outsourcing phenomenon; contains the studies that analyze the causes and consequences of this phenomenon from the perspective of professional service firm. It attempts to understand the genesis and basic drivers behind offshoring and outsourcing, including with market trends, the prospects for growth, and the operational models followed in offshoring and outsourcing.